Johannesburg, 20 July 2012 – The biggest frustration for South African drivers is the decaying road infrastructure and deteriorating road conditions due to heavy traffic, extreme weather conditions and unmaintained roads. These are the causes of wear and tear, and potholes on our roads. There is no doubt that these potholes have become one of the contributing factors and biggest threat to vehicle and tyre damage.
Vehicle owners, who are frequent users of our roads, know that claiming from public and national authorities for damages caused by bad road conditions can become an aggravation and very expensive, as they are the ones who bear the financial burden of vehicle maintenance and repairs.
With the many potholes on our roads, there is a significant increase of pothole related insurance claims. Most vehicles on our roads are not insured but it appears that there are an increasing number of South Africans that perceive vehicle insurance to be a necessity. Road Protect provides unique solutions to South African road problems through providing relief, recoveries and representation to clients. Road Protect is a service provider assisting motorists and insurance companies in recovering the money paid out because of pothole damages to vehicles or tyres. These recoveries are made from the relevant Road Authorities nationwide.
“Claims as a result of pothole damages caused by the deterioration of our roads can be tedious and often expensive. My claims have ranged from R500.00 up to R5000.00,“ says Mark Sack Managing Director of Sally Williams. Road Protect was instrumental in resolving and recovering monies owed to him because of pothole damages. Mr Sack further commented on the professional and efficient services of Road Protect Executive Manager, Michelle James.
Road Protect is thrilled with the current working partnership with the various Road Authorities across the country. This partnership has logistical benefits for the company and is expected to improve the company’s service and turnaround times to all road users.
“Meeting the needs of our clients is a key priority for us; we have a state of the art call-centre infrastructure and proprietary system allowing us to reach clients quicker and more efficiently thus providing a professional service at all times,“ said Michelle James from Road Protect.
Despite car insurance not being a mandatory requirement for all motorists, it is necessary to ensure that your vehicle is insured and protected against theft, accident or liable damages. Moreover, road conditions impact directly on the lifespan of vehicles therefore it makes sense to adequately insure your vehicle.